PLEASE NOTE: We dispatch orders on working days only (Mon-Fri). Orders made after 11am that day are rolled onto the next working day.
We offer three forms of delivery where we can;
- Standard £2.99: 2-4 working days
- Express £4.99: 1-2 working days*currently unavailable*
- Urgent £7.99: Next working day *currently unavailable*
We ship all our parcels via Royal Mail Signed For, so your parcel will arrive with your normal daily mail and will require a signature.
If you are not in to sign for your parcel it may be left with a neighbour, in a safe place or taken back to a collection office.
Please check Royal Mail website for any delays in your local area.
Our delivery/prices time vary on location;
- Europe £8.99: 7-10 working days
- Rest of World £9.99: 10-15 working days
Our parcels are sent via a trackable service which you will be provided with in your dispatch confirmation email, make sure to check all junk folders.
Your parcel will require a signature. If you are not in to sign for your parcel is may be delivered to a neighbour, left in a safe place or returned to a collection office.
Please check your local postal service website for any delays in your area.
Your parcel may be subject to taxes and handling fees. Unfortunately, we have no control over this and cannot predict what they will be as they vary from country to country. Please contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
Additional notes for all customers;
- Our working days are Monday - Friday.
- We do not ship orders out on weekends or bank holidays.
- If you do not receive your parcel within the stated time then please get in touch via email with your order number - firstname.lastname@example.org
- Hissy Fit / Royal Mail will never send an email or text asking for extra shipping payments. There are current Royal Mail scams that you should be made aware of. If you receive any of the following do not click any links, report it straight to Royal Mail. See list here.