- We ship orders everyday Monday - Friday.
- Orders are dispatched same day if placed before 11am. If you purchase after 11am your order will roll onto the next working day.
- We do not ship orders out on weekends or bank holidays.
- All parcels are sent via Royal Mail Signed For, this is not a trackable service but works as a proof of delivery service. Only International orders are sent via a trackable service.
- UK shipping is free on orders over £50.
- All customers get a free gift with orders over £100.
Once your order is dispatched it will then take the following time frame to arrive;
- UK £2.99: 1-3 working days
- Europe £8.99: 10-15 working days
- Rest of World £9.99: 15-20 working days
You will be provided with an automatic dispatch confirmation email when your order has been shipped, make sure to check all junk folders for this.
Please check your local postal service website for any delays in your area.
International orders may be subject to taxes and handling fees. Unfortunately, we have no control over this and cannot predict what they will be as they vary from country to country. Please contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
Hissy Fit / Royal Mail will never send an email or text asking for extra shipping payments. There are current Royal Mail scams that you should be made aware of. If you receive any of the following do not click any links, report it straight to Royal Mail. See list here.