Supply Chain

Here at Hissy Fit we keep it real. A fully transparent supply chain is so important to us and essential for you as a consumer. We don't work like many other businesses, so we know it can be quite confusing to understand us - but we hope this helps! Keep scrolling to learn all about our warehouse, office, factory, fabrics & process. 


THE WAREHOUSE/OFFICE:
✨Based in Birmingham UK we do everything from HFHQ including; designing, marketing, shipping, photography, web design, returns and social media.
✨We took over a new unit at the start of 2020 and put a huge investment into refurbishing the place, already it is becoming a little snug as our team has grown from 1 to 3, so hopefully we can find a bigger unit soon

✨The warehouse/office houses Owner Danielle, Website Coordinator Leah & Warehouse Operative Lily. Leah started out as a work experience girl after winning a competition back in 2017 where Hissy Fit volunteer sometime with a local college. Lily is a family friend who has worked in the warehouse for over a year now.  

 

THE FACTORY:
✨Also based in Birmingham UK and just a 4 minute drive from our warehouse/office. 
✨The factory is a separate company and a small family run business owned by Bill & his wife Jaswinder. The couple have been in the rag trade for over 30 years manufactured for big names during the 90s & 00s. After majority of work moving overseas, Danielle found them at the time of their downsize and together we kept a small part of UK manufacturing alive. We have been working together since 2015. 
✨The factory now has an amazing & skilled team of 5 seamstresses - Saima, Sarah, Sarla & Sadia & Nazia. 
✨We visit the factory often daily to oversee all production, work on samples, collect stock and catch up over a coffee. You can see a lot of this content on our social media platforms - check out Bills own account on Tik Tok @hissyfitbill !
✨Having a factory so close means we know exactly who made our clothing, and under what conditions. 
✨We show as much content as we can of the factory (see our instagram story highlights & Tik Toks for loads of insights) but we do have to respect their privacy as a separate company. Not all our seamstresses want to be on camera, so you will probably instead see a lot of the factory managers Bill and his wife Jas who are comfortable being in the spotlight now

✨ Bill and Danielle go on fabric buying trips together. These fabrics are dead stock and typically come in job lots. You can find out what dead stock is here.
✨ Our factory grades their own patterns, lay rolls of fabric and cut in small batches. You will probably find the same items in a few different prints, this is the best way for us to work so it gives us the most amount of stock whilst saving time for our small team
✨ Batches are typically 50-200 pieces. This is due to the amount of fabric we can get hold of, but also so we do not make too much stock. This means we can have a lot of stock drops, but all batches are very small. Sometimes they go viral or prove popular so sell out in mintues, some lines are slower sellers and have been in stock for years.
✨We lay our fabric in a way that creates the least waste. However, if there are any offcuts/scraps then we use them to make new pieces! 
✨Any scraps that are too small or unusable we donate to local universities, collages, small businesses, schools and nurseries for projects and craft days. 


THE FABRIC SUPPLIER;

✨Also based locally, but we will never give away the location/name. Sorry!
✨Our USP is our fabrics, and our supplier is our best kept secret. We have been working with them since the start of Hissy Fit and they always provide the goods.

✨We buy dead stock / end of line fabrics only. These are fabrics that have been cancelled by other companies, buyers have perhaps changed their minds, there's a small fault with the fabric, they have ordered too much etc so they get rid of it. These rolls typically end up in landfill if unwanted or stored for too long, so we rescue them before they are wasted.  
✨We buy them typically in job lots, and make it work. We love this because it's so much more fun! We love a design challenge and makes us more unique as you rarely find our fabrics anywhere else!
✨This does mean that all our fabric is limited. We tend to end up with one roll per print, which doesn't give us a lot to work with. The odd occasion we will come across a batch of the same fabric so it allows us to do a good quantity in our full size range, but sometimes we have to decide which sizes/styles make the cut.
✨Once we use all our fabric, it's rare we can restock. We are always getting hold of more fabric though so don't worry if something you love has sold out, we are making new little pieces all the time.